Privacy Policy

Privacy Policy for https://citations-queensland.thebestlocalpro.com

Introduction

Welcome to the online hub of https://citations-queensland (‘citations-queensland’, ‘we’, or ‘our’). We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountability of Data Practices Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA), among others.

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external third-party websites, applications, or services linked to our platform. These entities have their own privacy policies governing data collection and usage, which are beyond the scope of this statement.

Processing Activities

This Privacy Policy outlines our practices when users engage in the following activities:

  1. Utilizing our applications and services as authorized users.
  2. Visiting websites linked to this Privacy Statement.
  3. Subscribing to receive communications from us via email, calls, or text messages (SMS).

Personal Data Collection

We collect diverse types of personal data to enhance your experience and tailor our services. These include:

  • Account Information: Details required to create and manage user accounts, such as names, usernames, and passwords.
  • Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and payment history.
  • Financial Information: Personal financial records, banking details, and investment portfolios (where provided).
  • Purchase Information: Details of products or services bought through our platform, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  • Location Data: Geographic information to provide location-based services and tailor content.
  • Feedback: Your opinions, comments, and suggestions to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us on these sites.
  • Product Information: Details about the products you view, search for, or purchase on our website.

We gather this information through direct user input, interactions with our platform, and automated technologies, such as web analytics tools. Additionally, we may receive personal data from third parties who assist us in providing services, always subject to their respective privacy agreements.

Cookies

Cookies are small text files placed on your device by our website or third-party services for various purposes:

  • Strictly Necessary Cookies: Essential for navigating and using the website as intended.
  • Preference Cookies: Remembering user preferences to enhance and personalize the experience.
  • Analytics Cookies: Tracking website usage statistics to improve our platform’s performance and usability.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, including:

  • Providing and improving our services
  • Complying with legal obligations
  • Resolving disputes
  • Conducting research and analytics

Once these purposes are met or when data is no longer required, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: Data is encrypted during transmission and at rest to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

citations-queensland does not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with personal data, we will take steps to delete it and refrain from using it for any purpose.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding personal data, including:

  • Access to your information and its use details
  • Rectification or erasure of inaccurate or incomplete data
  • Restriction on the processing of your data under certain circumstances
  • Right to data portability for transferring data to another controller
  • Objection to the processing of your data for legitimate interests
  • Non-discrimination based on refusal to provide personal data
  • The right to file appeals or complaints with relevant supervisory authorities (see Contact Information below)

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and we encourage users to review it periodically.

Contact Information

For any inquiries related to privacy, data requests, unsubscribes, or complaints, please contact us: